Privacy Policy

Hillsborough Locksmith ("we," "us," or "our") is a mobile locksmith service based in Hillsborough, North Carolina, serving Hillsborough and the surrounding Orange County communities. This Privacy Policy explains how we handle information collected through our website, hillsboroughlocksmith.us, and when you contact us by phone or email.

Information you give us. When you fill out the service request form on our website, we collect the details you choose to provide, which may include your name, phone number, email address, service address in Hillsborough, NC, and a description of the locksmith service you need. If you call or email us, we collect the information you share in that conversation, such as your contact details and service address.

Automatically collected information. Like most websites, our site may collect basic technical information when you visit, such as your browser type, device type, pages visited, and the date and time of your visit. We use Google Analytics to help us understand how visitors use our site so we can improve it.

Information we do not collect. We do not ask for or store payment card details through this website, and we do not knowingly collect information from children.

We use the information you provide to:

• Respond to your service request and provide a quote;
• Dispatch a locksmith to your Hillsborough, NC location;
• Communicate with you by phone, text, or email about your service;
• Improve the content and performance of our website.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Our website uses cookies and similar technologies, including Google Analytics, to understand site traffic and usage patterns. Analytics data is aggregated and does not identify you personally. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's available opt-out tools.

We keep service request information only as long as needed to provide our services and for reasonable record-keeping purposes. We use reasonable administrative and technical measures to protect the information we hold; however, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website links to third-party sites (such as Google Maps) and embeds a Google Maps display. These services are governed by their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party websites.

You may ask us to update or delete the contact information you have shared with us by emailing office@hillsboroughlocksmith.us or calling (984) 363-1208. We will respond to reasonable requests promptly.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when the current version took effect. Continued use of our website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy, contact Hillsborough Locksmith at office@hillsboroughlocksmith.us or (984) 363-1208. We are available daily from 6:00 AM to 11:30 PM.